Yusriadi Yusriadi, Rusnaedi, Nurintan Asyiah Siregar, Suci Megawati, Geminastiti Sakkir
In recent years, technology adoption in Indonesia has begun to use advances in artificial intelligence (AI) to improve services. This change has had a significant impact on several institutions. This article provides an overview of the many institutions in Indonesia that are leveraging AI. A comprehensive review of 35 papers from the Scopus database was used to develop our methodology. Education, health care, ICT, licensing, transportation, and economic services are all well-represented in the existing literature, which puts AI into practice in various disciplines. We provide a framework for organizing governance research that identifies gaps in the existing literature and suggests future directions for research utilizing technology. © 2023 by the authors; licensee Growing Science, Canada.
Sekolah Tinggi Ilmu Administrasi Puangrimaggalatung, Makassar, Indonesia; Universitas Labuhanbatu, Medan, Indonesia; Universtas Negeri Surabaya, Surabaya, Indonesia; Universitas Negeri Makassar, Makassar, Indonesia
