Abdul Kadir, Hillman Wirawan, Rudi Salam, Syahruddin Hattab, Daswati Daswati
This study explores how abusive supervision impacts employee turnover intention and performance and examines how attribution styles moderate the relationship in public service organisations. Data were collected from five types of public service organisations in Indonesia (i.e., municipal offices, hospitals, police offices, social security offices, and schools) using a multi-wave longitudinal survey method with a five-workday interval. After removing incomplete responses and participants with careless responses, 369 participants were included in the analysis. The data were analysed using Hayes’ moderated-mediation regression technique. This study confirmed that abusive supervision indirectly reduced performance by increasing turnover intention. However, three attribution styles (i.e., self-, supervisor-, and organisation-directed) showed different moderating effects on the relationship. Self- and organisation-directed attribution could intensify the positive impact of abusive supervision on turnover intention. The negative impact of abusive supervision on performance was observed when supervisor-directed attribution was low. © 2023 The University of Hong Kong.
Department of Public Administration, Faculty of Social and Political Science, Halu Oleo University, Kendari, Indonesia; School of Psychology, Faculty of Health, Deakin University, Geelong, Australia; The Department of Psychology, Faculty of Medicine, Universitas Hasanuddin, Makassar, Indonesia; The Department of Administration Sciences, Faculty of Social Sciences, Universitas Negeri Makassar, Makassar, Indonesia; The Department of Administration Sciences, Faculty of Administrative Sciences, Universitas Brawijaya, Malang, Indonesia; Faculty of Social and Political Sciences, Universitas Tadulako, Palu, Indonesia
