Effects of ICT Application (Information Communication and Technology) towards the Transformation of Regional Bureaucracy

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Muhammad Rais Rahmat Razak, Jamaluddin Ahmad, Ahmad Mustanir, Muhlis Madani, Andi Idhan

2021 IOP Conference Series: Earth and Environmental Science Vol. 717 Issue 1 Conference paper Cited by 5 SDG 9SDG 17 Quartile

Abstract

Digital-based government has become an interesting issue when the expectations of the 2019 presidential and vice presidential elections, both the 01 Jokowi-Ma'ruf and 02 Prabowo-Sandi pair have the same passion for carrying out digital-based government programs. The presence of digital government should not only be selling campaigns, but must be able to be present in the midst of society by encouraging the application of Information, communication and technology (hereinafter abbreviated as ICT) in various public services, especially during the Covid-19 pandemic. The rapid development of technology has changed the paradigm of public service and governance, from being hierarchical to open and flexible, so that it has an impact on organizational culture and the acceleration of bureaucratic transformation in government. This study aims to find out how ICT plays a role in building organizational culture, making organizational structures, formulating regional policy visions and their influence on bureaucratic transformation, and also aims to look at the factors that influence indicators and bureaucratic transformation. The results showed that the application of ICT in the government of Sidenreng Rappang Regency had a real and significant effect on organizational culture and organizational structure only while vision and policies had not yet been influential but together had an impact on the acceleration of the bureaucratic transformation process. The dominant factor that affects is project-shaped activities, where structural officials have high responsiveness so that they can have a positive influence on bureaucratic transformation. © Published under licence by IOP Publishing Ltd.

Affiliations

Universitas Muhammadiyah Sidenreng Rappang, Rappang, Indonesia; Universitas Muhammadiyah Makassar, Makassar, Indonesia; Universitas Negeri Makassar, Makassar, Indonesia

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