D. Napitupulu, M. Syafrullah, R. Rahim, A. Amar, Y.G. Sucahyo
The purpose of this research is to validate the Critical Success Factors (CSFs) of e-Government implementation in Indonesia. The e-Government initiative conducted only to obey the regulation but ignoring the quality. Defining CSFs will help government agencies to avoid failure of e-Government projects. A survey with the questionnaire was used to validate the item of CSF based on expert judgment through two round of Delphi. The result showed from 67 subjects in instrument tested; there are 11 invalid items deleted and remain only 56 items that had good content validity and internal reliability. Therefore, all 56 CSFs should be adopted by government agencies in Indonesia to support e-Government implementation. © Published under licence by IOP Publishing Ltd.
Research Center for Quality System and Testing Technology, Indonesian Institute of Sciences, Tangerang Selatan, Banten, Indonesia; Program Studi Magister Ilmu Komputer, Universitas Budi Luhur Ciledug Raya, Petukangan Utara, Kebayoran Lama, Jakarta Selatan, Indonesia; School of Computer and Communication Engineering, Universiti Malaysia Perlis, Malaysia; Department of Statistics, Universitas Negeri Makassar, Makassar, Indonesia; Computer Science Faculty, Universitas Indonesia, Depok, Jawa Barat, Indonesia
