Murni Mahmud
The objectives of this study were to examine the types of non-verbal communication used by the teachers in the classroom and the effects of teachers' non-verbal communication on the students' learning process. This is a descriptive study based on the close-ended questionnaire conducted to two classes of Business English students at the State University of Makassar. Eighty respondents involved in this study. The research found that there were many types of non-verbal communications used by the teachers in teaching English such as smiles, eye contact, proximity, appearance, laughter, and voice quality. Findings also show that the teachers' non-verbal communication gave impact on the students' learning process such as the teachers' smiles made students enjoyable in learning and the teachers' attractive appearance encouraged students to learn actively. However, in some conditions, the teachers' non-verbal communication was not beneficial for the students. For example, the use of eye contact and proximity in asking questions could make students feel afraid, reluctant, and nervous and therefore, they felt discouraging in the learning process. © Journal of Language and Literature.
English Education Department, Faculty of Languages and Literature, State University of Makassar, Indonesia
