Application of TAM model to the use of information technology

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Harryanto, Muchriana Muchran, Ansari Saleh Ahmar

2018 International Journal of Engineering and Technology(UAE) Vol. 7 Issue 2.9 Special Issue 9 Article Cited by 32 SDG 8SDG 9 Quartile

Abstract

The purpose of this research is to see the application of modified TAM model by entering the experiential variable as a moderation variable to see one's intention in the use of technology especially internet banking. Data obtained through the distribution of questionnaires to customers. The study population is bank customers registered as users of internet banking services. The sample selection used a simple random sampling technique. Hypothesis testing using Partial Least Square (PLS) method through AMOS program. The results showed that the proposed five hypothesis, two significant and three insignificant. Perceived ease of use is significantly related to perceived use-fulness. Perceived usefulness is not significantly related to intention to use. Perceived ease of use is significantly related to intention to use moderated by experience and not significantly correlated with intention to use moderated by the Experience. © 2018 Authors.

Affiliations

Department of Accounting, Hasanuddin University, Makassar, Indonesia; Department of Accounting, Muhammadiyah University of Makassar, Makassar, Indonesia; Department of Statistics, Universitas Negeri Makassar, Makassar, Indonesia

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