Wahab Tuanaya, Marno Wance, Aslinda, Risma Niswaty, Andi Kasmawati, Ummu Syahidah
This research aims to analyze trends in public service innovation and population administration using the PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) methodology. The focus of the research problem includes the distribution of articles per year, types of research, targets of innovation, geographical distribution of articles, most cited articles, and dominant fields of study. Articles were selected through a systematic selection process using inclusion criteria related to public service innovation and demographics. After screening, the articles were analyzed based on annual distribution patterns, types of research, and innovation targets. The research results show a significant increase in the number of articles related to public service innovation since 2019, peaking in 2022 and 2023, before experiencing a decline in 2024. The analysis type has become the most dominant type of research (125 articles), while experiments and model development are used less frequently. Society is the main target of innovation (103 articles), while the government and academic sectors are relatively underrepresented. In terms of geographical distribution, South Sulawesi dominates with the highest number of articles, while several other provinces have very little contribution. The most cited articles focus on technology-based innovations, such as e-government and public service applications. Overall, this research reveals that public service innovations tend to focus on the application of technology and involve the community, with an analytical approach dominating the research methodology. ©2025 The authors.
Department of Government Science, University of Pattimura, Ambon, 97324, Indonesia; Department of Public Administration, State University of Makassar, Makassar, 90222, Indonesia; State Polytecnhic of Ambon, Ambon, 97324, Indonesia
