Andi Asrifan, Syawal Syawal, Yohana Triana Ina Weran, Lailatus Sa’adah, Burhanudin Rais, Markus Sinaga
This study analyzes how online resource management affects academic library knowledge exchange and user happiness. It shows how information technology improves service quality and meets varied user needs. The research presents a strategy framework for information services to identify key aspects that affect academic and student knowledge sharing. The study evaluates current practices and offers resource management improvements using structured interviews and surveys. The findings show that while some academicians give information, few learn from students. The study emphasizes the use of newspapers and educational websites to supplement academic sources. The project seeks to help academic libraries improve teaching by fostering collaborative and efficient knowledge-sharing. © 2025 by IGI Global Scientific Publishing. All rights reserved.
Universitas Negeri Makassar, Indonesia; Universitas Muhammadiyah Parepare, Indonesia; Universitas Kapuas Sintang, Indonesia
